We perform all protective and encapsulation processes to protect and restore your contents. We use antimicrobial chemistry to disinfect during our cleaning / mitigation process.
We will immediately dispatch an emergency response team to assess the situation and begin mitigation and clean up. While we guarantee to arrive within two hours, time is of the essence so we highly recommend that property owners begin moving anything valuable away from the source of water. During the initial call, there are a few basic questions that will help our team get to work upon arrival.
What type of flooding are we dealing with?
What is the extent of the flooding?
What type of water is it?
Are emergency Pack Out services required?
Is the flooding ongoing, or has the cause of the flooding stopped?
As soon as our response team arrives on site, we begin to assess the area with a focus on stopping the leak (if ongoing) and plan for water extraction (step 3). We revisit the assessment once the threat is contained and flooding addressed, looking for any problem areas not identified in the emergency inspection.
Visual survey of the area
Ensure area is safe, power is shut off as needed
Damage assessment & photographic documentation (this will be ongoing)
Identify the cause / source of water leak (if not already known)
Determine extent of flooding, type of water, find hidden areas, identify flooded areas
Plan best locations to begin rapid water extraction
As soon as our response team arrives on site, we begin to assess the area and focus on stopping the leak (if ongoing) and water extraction. We start with an emergency inspection and, once the threat is contained and flooding addressed, follow up with a more detailed assessment.
Once the restoration work is completed, Disaster Solution – Illinois Restoration Services will work with property owners to help them prevent Mold Contamination from occurring in the future.
Mold problems are usually associated with water and moisture, and during the Assessment phase of our Water Damage Restoration process we go to great lengths to locate and identify all sources of unwanted moisture in the affected area.
With our help, your property will be restored to its previous condition and we will take the steps necessary to prevent problems with odors and mold in the future.
Once the restoration work is completed, Disaster Solution – Illinois Restoration Services will work with property owners to help them prevent Mold Contamination from occurring in the future.
Mold problems are usually associated with water and moisture, and during the Assessment phase of our Water Damage Restoration process we go to great lengths to locate and identify all sources of unwanted moisture in the affected area. With our help, your property will be restored to its previous condition and we will take the steps necessary to prevent problems with odors and mold in the future.
“On Thanksgiving, a guest flushed paper hand towels in the basement toilet at our townhouse which caused the injector pump to fail. We had sewage water coming out of the shower and injector pump. Disaster Solution – Illinois Restoration Services immediately came out and removed the carpeting and wood flooring in the basement and cleaned up the sewage and dried out the basement. They were very quick and professional and did a really great job getting everything done over a holiday weekend. I hope we never have to use them again for an emergency situation but if that ever happens, we will call Steve immediately. We highly recommend them. Best decision we made was calling Disaster Solution – Illinois Restoration Services.”